Worth mentioning, but nothing big though.
Finally two spots in Help Desk @ TWWL were freed and I actually somehow managed to get one of them, thus I was promoted to something seemingly above entry level worker and seemingly had my bonus increased.
I`m no longer working at hotline, but rather do written communication with clients, help hotline workers out with stuff they do not understand or can't solve and I`m at the controversial position that should be more or less respected but seems to be disregarded as useless by everyone. Well, whatever, It's fine. Written communication and helping people is more back my alley and I regret nothing.
Several weeks of me being the dumb newbie followed. As well as several months of workload no European should ever be tasked with still going on.
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